Get help with BeaconIR.

Guidance for IR site setup, issuer verification, custom domains, publishing, distribution orders, and account questions.

Common FAQs

How do I get started?

Start setup, choose an IR site structure, add issuer details and public materials, then complete verification and publication review before public activation.

What are your pricing plans?

Published platform plans start at $399/month. Press distribution is purchased separately per release when an announcement needs broader reach.

What can BeaconIR help me publish?

BeaconIR supports IR site pages, investor newsrooms, SEC filing libraries, leadership and governance sections, events, presentations, alerts, and distribution orders.

Can I import my existing data?

Yes. Migration support depends on plan and scope, but the platform is designed to organize existing releases, filings, profiles, documents, and investor materials.

Get Help

Product Chat

Get product and setup guidance in the app

Click the chat widget in the bottom-right corner for product guidance, onboarding help, and next-step routing.

Product guidanceOnboarding helpIncluded

Email Support

For detailed inquiries and technical support

Send us an email and we'll respond as soon as possible.

Email Support

Documentation

Detailed guides and tutorials

Browse our comprehensive documentation for step-by-step guides.

Schedule a Demo

One-on-one walkthrough with our team

Book a walkthrough to discuss fit, onboarding steps, and the distribution workflow.

Book Demo

Support expectations

  • Chat: product guidance and onboarding routing
  • Email: setup, billing, domain, and distribution questions
  • Demo booking: walkthroughs for fit and migration planning
  • Critical platform issues: prioritized support handling